ACRONIS Backup & Recovery 10 Server, Windows Guide de l'utilisateur Page 16
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16 Copyright © Acronis, Inc., 2000-2010
Linux-based 256 MB 130 MB
1.7 Technical support
As part of a purchased annual Support charge you are entitled to Technical Support as follows: to the
extent that electronic services are available, you may electronically access at no additional charge,
Support services for the Software, which Acronis shall endeavor to make available twenty four (24)
hours a day, seven (7) days per week. Such electronic services may include, but are not limited to:
user forums; software-specific information; hints and tips; bug fix retrieval via the internet; software
maintenance and demonstration code retrieval via a WAN-accessible FTP server; and access to a
problem resolution database via Acronis customer support system.
Support shall consist of supplying telephone or other electronic support to you in order to help you
locate and, on its own, correct problems with the Software and supplying patches, updates and other
changes that Acronis, at its sole discretion, makes or adds to the Software and which Acronis makes
generally available, without additional charge, to other licensees of the Software that are enrolled in
Support.
Upon mutual agreement by both parties, Acronis shall:
(i) supply code corrections to you to correct Software malfunctions in order to bring such Software
into substantial conformity with the published operating specifications for the most current version
of the Software unless your unauthorized modifications prohibit or hamper such corrections or cause
the malfunction;
or (ii) supply code corrections to correct insubstantial problems at the next general release of the
Software.
More information about contacting Acronis Technical Support is available at the following link:
http://www.acronis.com/enterprise/support/
- Server for Windows 1
- Table of contents 3
- 1.2 Getting started 6
- "Navigation" pane 8
- Actions 9
- Operations with panes 10
- Action pages 11
- Action page - Controls 12
- 1.3.1 Agent for Windows 13
- 1.4 Supported file systems 14
- 1.6 System requirements 15
- 1.7 Technical support 16
- 2.1 Basic concepts 17
- Backup using bootable media 19
- Incremental backup 22
- Differential backup 22
- 2.4 Owners and credentials 23
- 2.5 GFS backup scheme 24
- GFS by Acronis 25
- The resulting archive: ideal 26
- The resulting archive: real 27
- Tower of Hanoi overview 28
- Tower of Hanoi by Acronis 29
- 2.7 Retention rules 30
- Combination of rules 1 and 2 32
- Best practices 33
- Backing up dynamic volumes 33
- Recovering dynamic volumes 34
- 2.9 Tape support 35
- 2.10.1 Acronis Secure Zone 37
- Universal Restore) 38
- Limitations 40
- Getting Universal Restore 40
- Supported operating systems 40
- Limitation 40
- How it works 40
- Usage scenarios 41
- How to use 41
- 3 Options 43
- 3.1.3 Time-based alerts 44
- 3.1.4 Number of tasks 44
- 3.1.5 Fonts 44
- 3.2 Machine options 45
- SNMP notifications 46
- 3.2.2 Log cleanup rules 47
- Archive protection 50
- Source files exclusion 50
- Pre/Post commands 51
- Pre-backup command 52
- Post-backup command 52
- Pre-data capture command 53
- Post-data capture command 54
- File-level backup snapshot 55
- Multi-volume snapshot 55
- Volume Shadow Copy Service 55
- Compression level 56
- Backup performance 57
- Backup priority 57
- HDD writing speed 57
- Network connection speed 57
- Notifications 58
- Messenger service (WinPopup) 59
- Event tracing 60
- Windows event log 60
- Backup splitting 61
- File-level security 62
- Media components 62
- Error handling 63
- Dual destination 64
- Task start conditions 64
- Task failure handling 65
- Additional settings 66
- Reset archive bit 67
- Use FTP in Active mode 68
- Pre-recovery command 70
- Post-recovery command 70
- Recovery priority 71
- 4 Vaults 77
- 4.1 Personal vaults 78
- Vault content 79
- Creating a personal vault 80
- 4.2 Common operations 81
- To show or hide columns 83
- 5 Scheduling 84
- 5.1 Daily schedule 85
- first at 8 AM 86
- second at 12 PM (noon) 86
- third at 3 PM 86
- fourth at 5 PM 86
- fifth at 7 PM 86
- 5.2 Weekly schedule 87
- 5.3 Monthly schedule 89
- 5.5 Conditions 93
- 5.5.3 Fits time interval 94
- 5.5.4 User logged off 95
- Example: 96
- 6 Direct management 97
- Tasks need interaction 98
- Backup plan execution states 99
- Backup plan statuses 100
- Task states 101
- Task statuses 102
- Backup plan (p. 112) 103
- Recovery task (p. 130) 103
- Validation task (p. 149) 103
- Task details 107
- Run backup plan 107
- Archive 108
- Settings 108
- Progress 108
- Backup plan details 109
- 6.1.3 Log 110
- Configuring the log table 111
- 6.2 Creating a backup plan 112
- What to backup 113
- Where to back up 113
- How to back up 113
- Archive validation 113
- Backup options 113
- Convert to VM 114
- 6.2.3 Source type 115
- 6.2.4 Items to back up 115
- Selecting disks and volumes 116
- Selecting files and folders 116
- 6.2.6 Exclusions 117
- 6.2.7 Archive 118
- 6.2.9 Backup schemes 120
- At a glance 121
- Description 121
- Parameters 121
- Examples 122
- Tower of Hanoi scheme 124
- Roll-back period 125
- Custom backup scheme 126
- Resulting tasks 128
- 6.2.10 Archive validation 129
- 6.3 Recovering data 130
- General 131
- What to recover 131
- Where to recover 132
- When to recover 132
- Recovery options 132
- 6.3.1 Task credentials 133
- 6.3.2 Archive selection 133
- 6.3.3 Data type 134
- 6.3.4 Content selection 134
- 6.3.6 Destination selection 135
- Disk destination 136
- NT signature 137
- Volumes 137
- MBR destination 138
- Volume destination 138
- Volume properties 139
- Virtual machine settings 140
- File destination 141
- Recovery exclusions 141
- 6.3.8 When to recover 142
- 6.3.9 Universal Restore 142
- Preparation 143
- Universal Restore settings 143
- About Windows loaders 148
- What to validate 149
- 6.4.1 Task credentials 150
- 6.4.2 Archive selection 150
- 6.4.3 Backup selection 151
- 6.4.4 Location selection 151
- 6.4.6 When to validate 152
- 6.5 Mounting an image 153
- 6.5.2 Backup selection 154
- 6.5.3 Access credentials 154
- 6.6 Managing mounted images 155
- What to export 157
- 6.7.1 Task credentials 158
- 6.7.2 Archive selection 158
- 6.7.3 Backup selection 159
- 6.7.5 Location selection 160
- 6.8 Acronis Secure Zone 161
- Acronis Secure Zone Disk 162
- Acronis Secure Zone Size 162
- Result confirmation 163
- Deleting Acronis Secure Zone 164
- 6.10 Bootable media 165
- Linux-based bootable media 166
- PE-based bootable media 166
- Kernel parameters 168
- Network settings 170
- Network port 171
- Setting up a display mode 175
- Linux commands and utilities 176
- Example 179
- Mounting backup volumes 180
- 6.11 Disk management 181
- Starting the operations 182
- 6.11.5 Disk operations 183
- Basic disk cloning 184
- Using advanced options 185
- Disk conversion: MBR to GPT 186
- Disk conversion: GPT to MBR 186
- System disk conversion 187
- 6.11.6 Volume operations 188
- Creating a volume 189
- Types of dynamic volumes 189
- Create volume wizard 190
- Select destination disks 191
- Set the volume size 191
- Set the volume options 192
- Delete volume 192
- Set active volume 193
- Change volume letter 193
- Change volume label 194
- Format volume 194
- 6.11.7 Pending operations 195
- Glossary 197
- Backup plan (Plan) 199
- Backup policy (Policy) 199
- Backup scheme 200
- Bootable agent 200
- Bootable media 200
- Built-in group 200
- Centralized backup plan 201
- Centralized management 201
- Centralized task 201
- Centralized vault 201
- Cleanup 201
- Disk backup (Image) 203
- Disk group 203
- Dynamic disk 204
- Dynamic group 204
- Dynamic volume 205
- Encrypted archive 205
- Encrypted vault 205
- Full backup 205
- Storage node-side validation 209
- Tower of Hanoi 209
- Windows Vista (PE 2.0) 211
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